How to Order

You can complete your order in a few steps as below.  Payments are collected via Paypal for your convenience and security.

Step 1

Browse through the products, and add the ones you want to buy to your shopping cart by pressing the “Add to Cart” button on the product page. 

Step 2
When you’ve finished adding products to your shopping cart, you can begin the payment process by selecting “Checkout” from the “Shopping Cart” area on the right hand side of the page.  You will be prompted to fill in your personal & shipping details.  Make sure you select your location so that the correct shipping charges are calculated.

Step 3

Click “Purchase”, and you will be transferred to Paypal to make the payment.  If you have a Paypal account, you can log in (click at A),  or if you don’t have an account (or don’t want to use it), then you can pay with a credit/debit card (click at  B).

paypal form 

Please complete the payment form as prompted by Paypal.

If you made a mistake with the shipping address, please email sales@artlabshop.com with your correct shipping address as soon as possible.

Step 4

Once your payment is received, we will ship your product from Japan.  We will confirm your tracking number by e-mail , when your product ships.

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Condition
Every country has different conditions regarding customs and import duties.  It is the purchaser’s responsibility to comply with these and pay any fees charged by customs.

Step 5

When you receive your product, it would be great if you can let us know by email sales@artlabshop.com.

The shop and artist doesn’t accept any responsibility for delay in delivery.